Terms of Service

These Terms of Service ("Terms") govern your use of the Bleuspace direct booking platform at bleuspace.co and related subdomains, operated by Bleuspace Properties Corp. ("Bleuspace", "we", "our"). By creating a booking, signing in, or otherwise using the platform, you agree to these Terms. If you do not agree, please do not use the platform.

1. Bookings

When you confirm a booking and we receive a successful payment authorization, a binding accommodation agreement is formed between you (the guest) and Bleuspace, on behalf of the property owner. We will issue an electronic confirmation containing your reservation reference, dates of stay, party size, and check-in instructions.

Each property listing displays the rate plan, included amenities, and any property-specific rules. Property-specific rules form part of the booking agreement and are referenced from the individual property page.

2. Payment

• Payments are processed in Philippine Pesos by PayMongo, a licensed PCI-DSS Level 1 payment institution. We do not store full card or wallet credentials.
• Accepted methods include card, GCash, Maya, GrabPay, and QR Ph, subject to availability and PayMongo activation.
• Total amounts shown at checkout include all applicable charges, fees, and VAT where required by Philippine law.
• If a payment is later reversed, charged back, or otherwise fails to clear, the booking is voidable at our discretion.

3. Cancellations and refunds

The cancellation policy applicable to your stay is the rate plan policy displayed on the property page and the checkout summary at the time of booking. By confirming the booking you accept that policy. Where a refund is due on a cancellation you make, a 3.5% cancellation fee is withheld to cover the card-processing cost charged on the original payment; nothing further is deducted, and if Bleuspace cancels you are refunded in full. Full details are in our Cancellation & Refund Policy. Refundable amounts, if any, are returned to the original payment method within seven (7) to fourteen (14) business days of approval.

Force-majeure cancellations (typhoon, government lockdown, infrastructure failure preventing safe occupancy) follow the policy of the rate plan and any applicable Philippine consumer-protection guidance issued at the time.

4. Check-in, occupancy, and house rules

• Check-in and check-out windows are listed on each property page. Early check-in or late check-out are subject to availability and may carry an additional charge.
• The number of guests must not exceed the listed capacity. Unregistered overnight guests are not permitted.
• All guests must present a valid government-issued ID at check-in, in accordance with DILG and DOT regulations.
• Smoking, illegal drug use, parties, and pets (unless explicitly allowed on the property page) are prohibited. Violations may result in immediate eviction without refund and additional cleaning or damage charges.

5. Acceptable use of the platform

You agree not to:

• Use the platform for any unlawful purpose.
• Misrepresent your identity, party size, or purpose of stay.
• Use the platform to solicit, harass, or scam other users or owners.
• Attempt to bypass payment, gain unauthorized access, scrape data at scale, or interfere with the platform's normal operation.
• Resell, sublicense, or commercially exploit the platform without our written consent.

6. Property condition and damages

You agree to leave the property in the condition in which you found it, allowing for ordinary wear. We may charge your payment method for the cost of repair or replacement if material damage, theft, or extraordinary cleaning is required, supported by photographic evidence.

7. Limitation of liability

To the maximum extent permitted by Philippine law:

• Bleuspace is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the platform or your stay.
• Our total aggregate liability for any claim arising from a booking will not exceed the total amount you paid for that booking.
• We do not exclude liability for fraud, willful misconduct, or any liability that cannot be lawfully limited under Philippine consumer-protection statutes.

8. Communications

Operational messages (booking confirmation, payment receipt, check-in instructions, support replies) are part of the service and cannot be opted out of without canceling the booking. Marketing messages are opt-in and can be unsubscribed at any time.

9. Intellectual property

All content on the platform — including the Bleuspace name and marks, photography, copy, design, and software — is owned by Bleuspace or licensed to us. You may not copy, distribute, or create derivative works without our written permission, except for personal, non-commercial use of your own booking confirmation and itinerary.

10. Privacy

Our handling of personal data is governed by our Privacy Policy and the Philippine Data Privacy Act of 2012 (RA 10173).

11. Modifications

We may update these Terms as our services and the law evolve. Material changes will be communicated via email to active account holders and posted here with an updated "last updated" date. Continued use of the platform after changes take effect constitutes acceptance.

12. Governing law and venue

These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising from or relating to these Terms or your use of the platform shall be brought exclusively before the proper courts of Davao City, Philippines, without prejudice to any mandatory consumer-protection venue available to you under Philippine law.

13. Contact

Bleuspace Properties Corp.
support@bleuspace.co
Business registration details (registered office address, BIR TIN, and SEC/DTI registration number) are available on request. Email hello@bleuspace.co.